Effective Date: September 19^th, 2025
Last Updated: September 19^th, 2025

Zeugma Spa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa, website, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address, date of birth, emergency contact, and payment details.
Health & Wellness Information: Information you voluntarily provide regarding your preferences, allergies, skin type, or medical considerations needed to tailor treatments.
Booking & Transaction Data: Appointment history, purchases, and payment records.
Digital Information: IP address, device information, cookies, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

Provide spa treatments, wellness services, and products.
Process bookings, payments, and communications.
Customize your spa experience and ensure your safety.
Send appointment reminders, promotions, and wellness updates (you may opt out anytime).
Improve our website, customer service, and overall client experience.

Comply with legal, regulatory, or insurance obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data only with:

Service Providers: Payment processors, booking systems, marketing platforms, or IT support, solely to perform business operations.
Legal Requirements: If required by law, regulation, court order, or to protect our rights and the safety of our clients.
Business Transfers: In the event of a merger, sale, or restructuring, your data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with laws, resolve disputes, and maintain business records.

5. Your Privacy Rights (Florida Residents)

As a Florida resident, you have the right to:

Request access to your personal information.
Request corrections to your data if inaccurate.
Request deletion of your personal information, subject to legal or business requirements.
Opt-out of receiving marketing communications at any time.
To exercise your rights, please contact us using the details below.

6. Protecting Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13. If we discover we have received such information, we will delete it promptly.

8. Cookies & Online Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You may disable cookies in your browser, but certain features of our site may not function properly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Phone: (305) 481‑5659
Email: info@zeugmaspa.com
Hours: Mon – Sat: 8:30 – 7pm Sun: 8:30 – 5pm
Location: 501 NE 31st St CU-8, Miami, FL 33137

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